This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.rupantor.shop, an online store specializing in apparel (the "Site").

1. Who We Are

Our website address is: https://www.rupantor.shop. We operate as an e-commerce platform dedicated to selling high-quality clothing and apparel.

2. What Personal Data We Collect and Why We Collect It

We collect and process various types of personal data for necessary business operations, to fulfill your orders, and to enhance your shopping experience with our apparel.

A. Information You Provide When Placing an Order (Order Information)

When you purchase or attempt to purchase clothing items through the Site, we collect the following essential information:

• Identification: Your name.

• Contact Information: Billing address, shipping address, email address, and phone number.

• Product Details: Information related to the clothes you order (e.g., size, color, quantity).

• Payment Details: Payment information (which is processed by our secure payment partners and never stored on our servers).

• Purpose: This data is crucial for processing your apparel order, arranging for shipping of your clothes, providing invoices/confirmations, and communicating with you regarding your purchase status.

  
  

B. Information Collected When You Register for an Account

If you create a customer account to save your favorite clothing sizes or speed up checkout, we collect:

• Account Credentials: Your email address and a secure password.

• Preferences: History of clothing items viewed and purchased.

• Purpose: To manage your account, track your order history, and personalize product recommendations based on your style preferences.

  
  

C. Automatically Collected Information (Device Information)

When you browse the Site, we automatically collect certain technical information:

• Browser and Device Data: Web browser type, IP address, time zone, and cookies installed on your device.

• Usage Data: Information about the specific clothing pages or collections you view, how you interact with the Site, and how you were referred to us.

• Purpose: To analyze and optimize our Site, tailor product displays, screen for potential fraud, and ensure the Site functions correctly across different devices.

  
  

3. Cookies and Tracking Technologies

We use "cookies" to enhance your shopping experience:

• Functionality: Cookies remember the clothes you have placed in your shopping bag and maintain your session.

• Authentication: If you log into your account, cookies remember your credentials.

• Performance: We use analytics cookies (like Google Analytics) to understand which clothing lines are most popular and how we can improve our service.

You can manage your cookie preferences in your browser settings.

4. How We Use Your Personal Data

We use the data we collect primarily to run our e-commerce apparel business:

1. Fulfill Orders: To process your payment, pack, and ship your clothing purchases.

2. Communication: To provide customer service related to sizing, returns, or order status.

3. Personalized Marketing: With your permission, to send you emails about new clothing arrivals, sales, and personalized promotions based on your shopping history.

4. Security: To protect against fraudulent transactions and ensure the security of the Site.

   
   

5. Sharing Your Personal Data

We share your Personal Data with third parties strictly for operational purposes essential to running an online store:

• Payment Processors: We share necessary payment details with secure, PCI-compliant payment gateways (e.g., Stripe, PayPal) to complete your transaction.

• Shipping & Logistics: We share your name, address, and contact number with shipping carriers (e.g., local postal service or courier) to ensure the timely delivery of your clothing order.

• Analytics Providers: We share anonymized usage data with analytics partners (like Google Analytics) to improve our product selection and site design.

• Legal Compliance: We may disclose your information when required to do so by law or to protect our rights and the safety of our customers.

  
  

6. Data Retention

When you place an order for clothing items through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This retention is necessary for accounting, returns processing, and legal compliance.

7. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. Please contact us using the details below to exercise these rights.

8. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our business practices, particularly concerning new product lines or changes in our operational structure. The current version will always be posted here.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: support@rupantor.shop.